Account creation issues

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Account creation issues

Maria Teresa Ruiz
Good morning,

There seems to be some issues with account creation. I have tried
different methods for creating the account:


- https://www.linphone.org/freesip/home

If a create a new account with username and password, I receive the
confirmation and activation emails but I can't register afterwards. The
account seems to be created properly, because I can manage the account
from the freesip webpage.

- Linphone Desktop

I have also tried created an email account from the Liphone Desktop,
with worse results. I receive the confirmation email, but I keep getting
an error saying I need to validate the account. I realized the Username
was empty when I opened the validation link.  I can't register or manage
the account from the freesip webpage. If I try to create the same
account again, I get an "Already exists" error.

- Linphone Android APP

I have also created an account using the Android App, in this case I was
forced to add a phone number. I could create and register with this
account using the phone login. However, I can't seem to manage the
acount from the webpage.


Regards


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Re: Account creation issues

jehan.monnier
Hi,

Thanks for the notice.
We faced some issues with our servers. Hopefully service is now fully back.

Cheers
 

Le 5 juin 2019 à 10:13, Maria Teresa Ruiz <[hidden email]> a écrit :

Good morning,

There seems to be some issues with account creation. I have tried different methods for creating the account:


- https://www.linphone.org/freesip/home

If a create a new account with username and password, I receive the confirmation and activation emails but I can't register afterwards. The account seems to be created properly, because I can manage the account from the freesip webpage.

- Linphone Desktop

I have also tried created an email account from the Liphone Desktop, with worse results. I receive the confirmation email, but I keep getting an error saying I need to validate the account. I realized the Username was empty when I opened the validation link.  I can't register or manage the account from the freesip webpage. If I try to create the same account again, I get an "Already exists" error.

- Linphone Android APP

I have also created an account using the Android App, in this case I was forced to add a phone number. I could create and register with this account using the phone login. However, I can't seem to manage the acount from the webpage.


Regards


_______________________________________________
Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users


_______________________________________________
Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users