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issues using LinPhone

Boris
Hej LinPhone List,

I am new on the list, have installed LinPhone for some time and use it
regularly.
My thanks go to all who contribute to the software!

I chose LinPhone because it is more or less the standard for IP
telephony in my favorite Linux distribution (Debian Buster).

Unfortunately I have little knowledge about VoIP. Some problems I can't
get under control and hope for help here.

I use LinPhone 3.12.0 from the stable repositories of Debian. To test if
my problems are solved I have already tried the AppImage with version
4.x. But this did not show any new results. I am not sure what the best
practice is. I would like to have a LinPhone repository in the
sources.list. So far I could not get used to AppImages.....

I have configured two SIP accounts in LinPhone. One of them (from TNG)
runs without problems. Only sporadically I have the effect that a red
text appears on an outgoing call: Not Acceptable Here 399
87.137.138.18:5083 "non-audio media not accepted".
This only occurs when dialing certain numbers, other numbers can be called.

My pain is much greater when using LinPhone on a SIP account from
Deutsche Telefon - attention: not Tele_k_om, but this one:
https://www.deutsche-telefon.de/
1. outgoing calls can be set up, but are aborted reproducibly after a
little more than 15 minutes
2. incoming calls cannot be accepted.
For both cases I have provided output from the debug window (anonymized):
https://cation.de/pub/call_logs.zip

I confronted the support at Deutsche Telefon with the matter. There they
are only moderately cooperative. The logs would not show any reason, but
probably the refresh period was set to 1800 and would be renewed half
the time. I should set it to 3600 and check if the time until abort
changes - it doesn't.
They also advised me to change the refresh from uas to uac. But I don't
find this paramenter at all.

I would be very happy if LinPhone would run stable - even with the named
service.

Thanks in advance,

Boris

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Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users
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Re: issues using LinPhone

John White
Perhaps someone will give you some suggestions.  I too like Linphone and used
it (sip.diamondcard.us) for many years.  But eventually it just wasn't
maintained, at least the linux version, so I switched back to twinkle.  I have
recently been trying linphone again, the appimage version 4.24, and find it
works a lot of the time, but that it is not very reliable.  Its likely
something I am doing wrong.  Nonetheless, I generally find twinkle more
reliable, albeit no video.  It would be nice if linphone had a page that
described each of the pages in the maintenance section.

John

On Sunday, December 6, 2020 11:36:21 AM PST Boris wrote:

> Hej LinPhone List,
>
> I am new on the list, have installed LinPhone for some time and use it
> regularly.
> My thanks go to all who contribute to the software!
>
> I chose LinPhone because it is more or less the standard for IP
> telephony in my favorite Linux distribution (Debian Buster).
>
> Unfortunately I have little knowledge about VoIP. Some problems I can't
> get under control and hope for help here.
>
> I use LinPhone 3.12.0 from the stable repositories of Debian. To test if
> my problems are solved I have already tried the AppImage with version
> 4.x. But this did not show any new results. I am not sure what the best
> practice is. I would like to have a LinPhone repository in the
> sources.list. So far I could not get used to AppImages.....
>
> I have configured two SIP accounts in LinPhone. One of them (from TNG)
> runs without problems. Only sporadically I have the effect that a red
> text appears on an outgoing call: Not Acceptable Here 399
> 87.137.138.18:5083 "non-audio media not accepted".
> This only occurs when dialing certain numbers, other numbers can be called.
>
> My pain is much greater when using LinPhone on a SIP account from
> Deutsche Telefon - attention: not Tele_k_om, but this one:
> https://www.deutsche-telefon.de/
> 1. outgoing calls can be set up, but are aborted reproducibly after a
> little more than 15 minutes
> 2. incoming calls cannot be accepted.
> For both cases I have provided output from the debug window (anonymized):
> https://cation.de/pub/call_logs.zip
>
> I confronted the support at Deutsche Telefon with the matter. There they
> are only moderately cooperative. The logs would not show any reason, but
> probably the refresh period was set to 1800 and would be renewed half
> the time. I should set it to 3600 and check if the time until abort
> changes - it doesn't.
> They also advised me to change the refresh from uas to uac. But I don't
> find this paramenter at all.
>
> I would be very happy if LinPhone would run stable - even with the named
> service.
>
> Thanks in advance,
>
> Boris
>
> _______________________________________________
> Linphone-users mailing list
> [hidden email]
> https://lists.nongnu.org/mailman/listinfo/linphone-users




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Re: issues using LinPhone

Boris
Hej John,
hej list,

10 day are gone and sadly I didn't get any further hints.
I gave Twinkle a try - just a few minutes later i had a working
softphone with TNG but need to spend more efforts with Deutsche Telefon.

Boris

Am 06.12.20 um 21:22 schrieb John White:

> Perhaps someone will give you some suggestions.  I too like Linphone and used
> it (sip.diamondcard.us) for many years.  But eventually it just wasn't
> maintained, at least the linux version, so I switched back to twinkle.  I have
> recently been trying linphone again, the appimage version 4.24, and find it
> works a lot of the time, but that it is not very reliable.  Its likely
> something I am doing wrong.  Nonetheless, I generally find twinkle more
> reliable, albeit no video.  It would be nice if linphone had a page that
> described each of the pages in the maintenance section.
>
> John
>
> On Sunday, December 6, 2020 11:36:21 AM PST Boris wrote:
>> Hej LinPhone List,
>>
>> I am new on the list, have installed LinPhone for some time and use it
>> regularly.
>> My thanks go to all who contribute to the software!
>>
>> I chose LinPhone because it is more or less the standard for IP
>> telephony in my favorite Linux distribution (Debian Buster).
>>
>> Unfortunately I have little knowledge about VoIP. Some problems I can't
>> get under control and hope for help here.
>>
>> I use LinPhone 3.12.0 from the stable repositories of Debian. To test if
>> my problems are solved I have already tried the AppImage with version
>> 4.x. But this did not show any new results. I am not sure what the best
>> practice is. I would like to have a LinPhone repository in the
>> sources.list. So far I could not get used to AppImages.....
>>
>> I have configured two SIP accounts in LinPhone. One of them (from TNG)
>> runs without problems. Only sporadically I have the effect that a red
>> text appears on an outgoing call: Not Acceptable Here 399
>> 87.137.138.18:5083 "non-audio media not accepted".
>> This only occurs when dialing certain numbers, other numbers can be called.
>>
>> My pain is much greater when using LinPhone on a SIP account from
>> Deutsche Telefon - attention: not Tele_k_om, but this one:
>> https://www.deutsche-telefon.de/
>> 1. outgoing calls can be set up, but are aborted reproducibly after a
>> little more than 15 minutes
>> 2. incoming calls cannot be accepted.
>> For both cases I have provided output from the debug window (anonymized):
>> https://cation.de/pub/call_logs.zip
>>
>> I confronted the support at Deutsche Telefon with the matter. There they
>> are only moderately cooperative. The logs would not show any reason, but
>> probably the refresh period was set to 1800 and would be renewed half
>> the time. I should set it to 3600 and check if the time until abort
>> changes - it doesn't.
>> They also advised me to change the refresh from uas to uac. But I don't
>> find this paramenter at all.
>>
>> I would be very happy if LinPhone would run stable - even with the named
>> service.
>>
>> Thanks in advance,
>>
>> Boris
>>
>> _______________________________________________
>> Linphone-users mailing list
>> [hidden email]
>> https://lists.nongnu.org/mailman/listinfo/linphone-users
>
>
>


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Re: issues using LinPhone

Peio Rigaux
In reply to this post by Boris

Hello Boris.

We are currently talking with official maintainers of Linux distributions (especially Debian).

There were issues in the past preventing them to support the latest version of Linphone, and I'm sorry for that.

This generated a huge number of user issues because the app couldn't get fixes from the updates while the sip.linphone.org server did.

I do hope that this update problem will be fixed in a next release.

That said, I took a look at your logs, but I can't take the time to investigate an old version of Linphone.

Could you please try with the latest Appimage (I gave link in other answers on this mailing list) and send us new logs ?

Before troubleshooting interoperability with external providers (which can be complicated), please ensure that all is working for you with sip.linphone.org accounts.


Regards,

Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 06/12/2020 à 20:36, Boris a écrit :
Hej LinPhone List,

I am new on the list, have installed LinPhone for some time and use it regularly.
My thanks go to all who contribute to the software!

I chose LinPhone because it is more or less the standard for IP telephony in my favorite Linux distribution (Debian Buster).

Unfortunately I have little knowledge about VoIP. Some problems I can't get under control and hope for help here.

I use LinPhone 3.12.0 from the stable repositories of Debian. To test if my problems are solved I have already tried the AppImage with version 4.x. But this did not show any new results. I am not sure what the best practice is. I would like to have a LinPhone repository in the sources.list. So far I could not get used to AppImages.....

I have configured two SIP accounts in LinPhone. One of them (from TNG) runs without problems. Only sporadically I have the effect that a red text appears on an outgoing call: Not Acceptable Here 399 87.137.138.18:5083 "non-audio media not accepted".
This only occurs when dialing certain numbers, other numbers can be called.

My pain is much greater when using LinPhone on a SIP account from Deutsche Telefon - attention: not Tele_k_om, but this one: https://www.deutsche-telefon.de/
1. outgoing calls can be set up, but are aborted reproducibly after a little more than 15 minutes
2. incoming calls cannot be accepted.
For both cases I have provided output from the debug window (anonymized):
https://cation.de/pub/call_logs.zip

I confronted the support at Deutsche Telefon with the matter. There they are only moderately cooperative. The logs would not show any reason, but probably the refresh period was set to 1800 and would be renewed half the time. I should set it to 3600 and check if the time until abort changes - it doesn't.
They also advised me to change the refresh from uas to uac. But I don't find this paramenter at all.

I would be very happy if LinPhone would run stable - even with the named service.

Thanks in advance,

Boris

_______________________________________________
Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users

_______________________________________________
Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users

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Re: issues using LinPhone

linphone-users mailing list
On Wed, Jan 13, 2021 at 10:59:55AM +0100, Peio Rigaux wrote:
>
> We are currently talking with official maintainers of Linux
> distributions (especially Debian).
>
> There were issues in the past preventing them to support the latest
> version of Linphone, and I'm sorry for that.
> >
> > I chose LinPhone because it is more or less the standard for IP
> > telephony in my favorite Linux distribution (Debian Buster).

The latest linphone in Debian unstable now works here, although
there was a problem with icons which was traced to a library
dependency: see +https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=979139

I haven't checked whether the modified version has entered testing
just yet.

It is very different from the old version of linphone, but once you
get used to the new GUI it works. Here, at least.

ael


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Re: issues using LinPhone

John White
In reply to this post by Peio Rigaux
Thanks Peio

Can someone remove me from this list until the next Debian is released? I
don't like Applimage so until next Debian at least, I will be using Twitter
exclusively.

John

On Wednesday, January 13, 2021 1:59:55 AM PST Peio Rigaux wrote:

> Hello Boris.
>
> We are currently talking with official maintainers of Linux
> distributions (especially Debian).
>
> There were issues in the past preventing them to support the latest
> version of Linphone, and I'm sorry for that.
>
> This generated a huge number of user issues because the app couldn't get
> fixes from the updates while the sip.linphone.org server did.
>
> I do hope that this update problem will be fixed in a next release.
>
> That said, I took a look at your logs, but I can't take the time to
> investigate an old version of Linphone.
>
> Could you please try with the latest Appimage (I gave link in other
> answers on this mailing list) and send us new logs ?
>
> Before troubleshooting interoperability with external providers (which
> can be complicated), please ensure that all is working for you with
> sip.linphone.org accounts.
>
>
> Regards,
>
> Peio Rigaux
> Junior Software Engineer
> Belledonne Communications, the company behind Linphone
> Linphone.org <https://linphone.org/>
>
> Le 06/12/2020 à 20:36, Boris a écrit :
> > Hej LinPhone List,
> >
> > I am new on the list, have installed LinPhone for some time and use it
> > regularly.
> > My thanks go to all who contribute to the software!
> >
> > I chose LinPhone because it is more or less the standard for IP
> > telephony in my favorite Linux distribution (Debian Buster).
> >
> > Unfortunately I have little knowledge about VoIP. Some problems I
> > can't get under control and hope for help here.
> >
> > I use LinPhone 3.12.0 from the stable repositories of Debian. To test
> > if my problems are solved I have already tried the AppImage with
> > version 4.x. But this did not show any new results. I am not sure what
> > the best practice is. I would like to have a LinPhone repository in
> > the sources.list. So far I could not get used to AppImages.....
> >
> > I have configured two SIP accounts in LinPhone. One of them (from TNG)
> > runs without problems. Only sporadically I have the effect that a red
> > text appears on an outgoing call: Not Acceptable Here 399
> > 87.137.138.18:5083 "non-audio media not accepted".
> > This only occurs when dialing certain numbers, other numbers can be
> > called.
> >
> > My pain is much greater when using LinPhone on a SIP account from
> > Deutsche Telefon - attention: not Tele_k_om, but this one:
> > https://www.deutsche-telefon.de/
> > 1. outgoing calls can be set up, but are aborted reproducibly after a
> > little more than 15 minutes
> > 2. incoming calls cannot be accepted.
> > For both cases I have provided output from the debug window (anonymized):
> > https://cation.de/pub/call_logs.zip
> >
> > I confronted the support at Deutsche Telefon with the matter. There
> > they are only moderately cooperative. The logs would not show any
> > reason, but probably the refresh period was set to 1800 and would be
> > renewed half the time. I should set it to 3600 and check if the time
> > until abort changes - it doesn't.
> > They also advised me to change the refresh from uas to uac. But I
> > don't find this paramenter at all.
> >
> > I would be very happy if LinPhone would run stable - even with the
> > named service.
> >
> > Thanks in advance,
> >
> > Boris
> >
> > _______________________________________________
> > Linphone-users mailing list
> > [hidden email]
> > https://lists.nongnu.org/mailman/listinfo/linphone-users




_______________________________________________
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[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users
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Re: issues using LinPhone

linphone-users mailing list
If you subscribed to this list yourself, you need to go to the contact section of linohone.org and select "Linphone Users Mailing List".

Fill in the last text field with the email you added to this list, and hit the unsubscribe button next to that text field.

If you were forwarded this list, you must contact the forwarder.


Sent from ProtonMail mobile



-------- Original Message --------
On Jan 13, 2021, 1:36 PM, John White < [hidden email]> wrote:

Thanks Peio

Can someone remove me from this list until the next Debian is released? I
don't like Applimage so until next Debian at least, I will be using Twitter
exclusively.

John

On Wednesday, January 13, 2021 1:59:55 AM PST Peio Rigaux wrote:
> Hello Boris.
>
> We are currently talking with official maintainers of Linux
> distributions (especially Debian).
>
> There were issues in the past preventing them to support the latest
> version of Linphone, and I'm sorry for that.
>
> This generated a huge number of user issues because the app couldn't get
> fixes from the updates while the sip.linphone.org server did.
>
> I do hope that this update problem will be fixed in a next release.
>
> That said, I took a look at your logs, but I can't take the time to
> investigate an old version of Linphone.
>
> Could you please try with the latest Appimage (I gave link in other
> answers on this mailing list) and send us new logs ?
>
> Before troubleshooting interoperability with external providers (which
> can be complicated), please ensure that all is working for you with
> sip.linphone.org accounts.
>
>
> Regards,
>
> Peio Rigaux
> Junior Software Engineer
> Belledonne Communications, the company behind Linphone
> Linphone.org <https://linphone.org/>
>
> Le 06/12/2020 à 20:36, Boris a écrit :
> > Hej LinPhone List,
> >
> > I am new on the list, have installed LinPhone for some time and use it
> > regularly.
> > My thanks go to all who contribute to the software!
> >
> > I chose LinPhone because it is more or less the standard for IP
> > telephony in my favorite Linux distribution (Debian Buster).
> >
> > Unfortunately I have little knowledge about VoIP. Some problems I
> > can't get under control and hope for help here.
> >
> > I use LinPhone 3.12.0 from the stable repositories of Debian. To test
> > if my problems are solved I have already tried the AppImage with
> > version 4.x. But this did not show any new results. I am not sure what
> > the best practice is. I would like to have a LinPhone repository in
> > the sources.list. So far I could not get used to AppImages.....
> >
> > I have configured two SIP accounts in LinPhone. One of them (from TNG)
> > runs without problems. Only sporadically I have the effect that a red
> > text appears on an outgoing call: Not Acceptable Here 399
> > 87.137.138.18:5083 "non-audio media not accepted".
> > This only occurs when dialing certain numbers, other numbers can be
> > called.
> >
> > My pain is much greater when using LinPhone on a SIP account from
> > Deutsche Telefon - attention: not Tele_k_om, but this one:
> > https://www.deutsche-telefon.de/
> > 1. outgoing calls can be set up, but are aborted reproducibly after a
> > little more than 15 minutes
> > 2. incoming calls cannot be accepted.
> > For both cases I have provided output from the debug window (anonymized):
> > https://cation.de/pub/call_logs.zip
> >
> > I confronted the support at Deutsche Telefon with the matter. There
> > they are only moderately cooperative. The logs would not show any
> > reason, but probably the refresh period was set to 1800 and would be
> > renewed half the time. I should set it to 3600 and check if the time
> > until abort changes - it doesn't.
> > They also advised me to change the refresh from uas to uac. But I
> > don't find this paramenter at all.
> >
> > I would be very happy if LinPhone would run stable - even with the
> > named service.
> >
> > Thanks in advance,
> >
> > Boris
> >
> > _______________________________________________
> > Linphone-users mailing list
> > [hidden email]
> > https://lists.nongnu.org/mailman/listinfo/linphone-users


_______________________________________________
Linphone-users mailing list
[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users


_______________________________________________
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[hidden email]
https://lists.nongnu.org/mailman/listinfo/linphone-users

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Re: issues using LinPhone

Boris
In reply to this post by Peio Rigaux
Hello Peio,

thanks for your statement. That makes me hope!

The mentioned SIP-Provider seems to config the service in a pretty
special way - different from others.

Of course it's not worth the time to debug the logs from an outdated
LinPhone version. Thank you for offering to do it for the current
version. I already had the impression that this would be a complicated
work wtching the size of the protocols.

I will try to generate new logs after installing the LinPhone Appimage
and connect to a sip.linphone.org account like you suggest. This will
take some time.

Thanks,


Boris

Am 13.01.21 um 10:59 schrieb Peio Rigaux:

> Hello Boris.
>
> We are currently talking with official maintainers of Linux
> distributions (especially Debian).
>
> There were issues in the past preventing them to support the latest
> version of Linphone, and I'm sorry for that.
>
> This generated a huge number of user issues because the app couldn't get
> fixes from the updates while the sip.linphone.org server did.
>
> I do hope that this update problem will be fixed in a next release.
>
> That said, I took a look at your logs, but I can't take the time to
> investigate an old version of Linphone.
>
> Could you please try with the latest Appimage (I gave link in other
> answers on this mailing list) and send us new logs ?
>
> Before troubleshooting interoperability with external providers (which
> can be complicated), please ensure that all is working for you with
> sip.linphone.org accounts.
>
>
> Regards,
>
> Peio Rigaux
> Junior Software Engineer
> Belledonne Communications, the company behind Linphone
> Linphone.org <https://linphone.org/>
>
> Le 06/12/2020 à 20:36, Boris a écrit :
>> Hej LinPhone List,
>>
>> I am new on the list, have installed LinPhone for some time and use it
>> regularly.
>> My thanks go to all who contribute to the software!
>>
>> I chose LinPhone because it is more or less the standard for IP
>> telephony in my favorite Linux distribution (Debian Buster).
>>
>> Unfortunately I have little knowledge about VoIP. Some problems I
>> can't get under control and hope for help here.
>>
>> I use LinPhone 3.12.0 from the stable repositories of Debian. To test
>> if my problems are solved I have already tried the AppImage with
>> version 4.x. But this did not show any new results. I am not sure what
>> the best practice is. I would like to have a LinPhone repository in
>> the sources.list. So far I could not get used to AppImages.....
>>
>> I have configured two SIP accounts in LinPhone. One of them (from TNG)
>> runs without problems. Only sporadically I have the effect that a red
>> text appears on an outgoing call: Not Acceptable Here 399
>> 87.137.138.18:5083 "non-audio media not accepted".
>> This only occurs when dialing certain numbers, other numbers can be
>> called.
>>
>> My pain is much greater when using LinPhone on a SIP account from
>> Deutsche Telefon - attention: not Tele_k_om, but this one:
>> https://www.deutsche-telefon.de/
>> 1. outgoing calls can be set up, but are aborted reproducibly after a
>> little more than 15 minutes
>> 2. incoming calls cannot be accepted.
>> For both cases I have provided output from the debug window (anonymized):
>> https://cation.de/pub/call_logs.zip
>>
>> I confronted the support at Deutsche Telefon with the matter. There
>> they are only moderately cooperative. The logs would not show any
>> reason, but probably the refresh period was set to 1800 and would be
>> renewed half the time. I should set it to 3600 and check if the time
>> until abort changes - it doesn't.
>> They also advised me to change the refresh from uas to uac. But I
>> don't find this paramenter at all.
>>
>> I would be very happy if LinPhone would run stable - even with the
>> named service.
>>
>> Thanks in advance,
>>
>> Boris
>>
>> _______________________________________________
>> Linphone-users mailing list
>> [hidden email]
>> https://lists.nongnu.org/mailman/listinfo/linphone-users


_______________________________________________
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Re: issues using LinPhoneDIRK

Boris
In reply to this post by linphone-users mailing list
Am 13.01.21 um 11:31 schrieb ael via Linphone-users:

> On Wed, Jan 13, 2021 at 10:59:55AM +0100, Peio Rigaux wrote:
>>
>> We are currently talking with official maintainers of Linux
>> distributions (especially Debian).
>>
>> There were issues in the past preventing them to support the latest
>> version of Linphone, and I'm sorry for that.
>>>
>>> I chose LinPhone because it is more or less the standard for IP
>>> telephony in my favorite Linux distribution (Debian Buster).
>
> The latest linphone in Debian unstable now works here, although
> there was a problem with icons which was traced to a library
> dependency: see +https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=979139
>
> I haven't checked whether the modified version has entered testing
> just yet.
>
> It is very different from the old version of linphone, but once you
> get used to the new GUI it works. Here, at least.

Hej ael,

thanks for spreading optimism!
LinPhone is 4.2.5 in Bullseye:
https://packages.debian.org/search?suite=bullseye&searchon=names&keywords=linphone
So hopefully we have a maintained version with its release.
The new GUI won't be a hurdle!

Boris


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Re: issues using LinPhoneDIRK

linphone-users mailing list
On Wed, Jan 13, 2021 at 10:02:06PM +0100, Boris wrote:

> Am 13.01.21 um 11:31 schrieb ael via Linphone-users:
> > On Wed, Jan 13, 2021 at 10:59:55AM +0100, Peio Rigaux wrote:
> > The latest linphone in Debian unstable now works here, although
> > there was a problem with icons which was traced to a library
> > dependency: see +https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=979139
> >
> > I haven't checked whether the modified version has entered testing
> > just yet.
> >
> > It is very different from the old version of linphone, but once you
> > get used to the new GUI it works. Here, at least.
>
> Hej ael,
>
> thanks for spreading optimism!
> LinPhone is 4.2.5 in Bullseye:

Yes. That's the one running here. But you may have to
 apt remove libqt5quick5-gles
and then install libqt5quick5 instead in order to get working icons on
xfce4, at least.

The package needs to be upgraded to remove the dependency on
libqt5quick5-gles. I think that maintainers will do that soon, before it
transitions to testing.

ael




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